Is your business seeking to undertake major and rapid digital transformation? Are you confident you have invested the time and energy to engage a wide community of employees in the change strategy? Have the experts in your business simply been given the task of implementing change, or have they been actively involved in designing the solution?
Often the change solution is the first thing that gets business leader’s attention – whether that be a shiny new piece of technology or a new organisational structure – but it then becomes much harder to engage a wider group of people if they have not been involved in the process.
Often these change solutions would be more effective with input from the people who are going to use them. So how do you focus on creating these conditions and take an outcome and benefit focused approach with flexibility for adjusting the solution? And how do you engage people effectively?